Katty Loy - Gel Eye Mask - Luxury Cooling Eye Mask for Hot Cold Therapy - Reusable Gel Mask Soothes Puffy Eyes & Dark Circles - Cold Eye Mask Relives Headaches, Migraines & Sinus Pain (1 Supplied)
Katty Loy - Gel Eye Mask - Luxury Cooling Eye Mask for Hot Cold Therapy - Reusable Gel Mask Soothes Puffy Eyes & Dark Circles - Cold Eye Mask Relives Headaches, Migraines & Sinus Pain (1 Supplied)
- ✔️DUAL PURPOSE - You can use our cooling eye mask to reduce puffy eyes, moisturize dry eyes or relieve stress. You can place it in the fridge to experience a cooling sensation for puffy eyes. Or you can microwave your eye gel mask for 20 seconds. This will provide you with a warm hydrating sensation. One mask supplied color may vary from pink or purple.
- ✔️WHY CHOOSE US? We have designed a cooling mask that uses advanced cooling technology to help relieve migraines, pain, and puffy eyes. In contrast to many other cold eye masks, ours contains 30% more gel beads, so it keeps its temperature longer (up to 30 minutes). It is made of a soft, latex-free material that easily conforms to the contours of your face. Its large size ensures comfort and greater contact with your eyes, cheeks, forehead, nose, and temples.
- ✔️PERFECT FIT - We ensure that the soothing eye ice pack fits perfectly with its adjustable straps. With this band, your cooling gel eye mask won't feel too tight or too loose. Enjoy your own spa experience at home with our freezer eye mask! Gel beads remain flexible even after being frozen and the V shape hole helps to block light when you rest.
- ✔️SAFE TO REUSE - Cooling eye masks are made of soft PVC covers and soft back sides. You can use both sides of the product. The PVC side can provide a deeper level of coldness and the fabric side can provide a milder level of coldness. In addition to being washable, the mask's fabric is naturally hygienic and odor-free. Your cooling face mask can be used as often as you like.
- ✔️BUY WITH CONFIDENCE – Katty Loy cooling eye mask comes with a 1-year warranty. If you're not satisfied with your mask, please contact us freely and we will provide a replacement or full refund without worrying.
- Manufacturer: Katty Loy
- Model Number: ADE477DDG
- Part Number: ECM47
Katty Loy - Gel Eye Mask - Luxury Cooling Eye Mask for Hot Cold Therapy - Reusable Gel Mask Soothes Puffy Eyes & Dark Circles - Cold Eye Mask Relives Headaches, Migraines & Sinus Pain (1 Supplied)
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom and Germany to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
- ✔️DUAL PURPOSE - You can use our cooling eye mask to reduce puffy eyes, moisturize dry eyes or relieve stress. You can place it in the fridge to experience a cooling sensation for puffy eyes. Or you can microwave your eye gel mask for 20 seconds. This will provide you with a warm hydrating sensation. One mask supplied color may vary from pink or purple.
- ✔️WHY CHOOSE US? We have designed a cooling mask that uses advanced cooling technology to help relieve migraines, pain, and puffy eyes. In contrast to many other cold eye masks, ours contains 30% more gel beads, so it keeps its temperature longer (up to 30 minutes). It is made of a soft, latex-free material that easily conforms to the contours of your face. Its large size ensures comfort and greater contact with your eyes, cheeks, forehead, nose, and temples.
- ✔️PERFECT FIT - We ensure that the soothing eye ice pack fits perfectly with its adjustable straps. With this band, your cooling gel eye mask won't feel too tight or too loose. Enjoy your own spa experience at home with our freezer eye mask! Gel beads remain flexible even after being frozen and the V shape hole helps to block light when you rest.
- ✔️SAFE TO REUSE - Cooling eye masks are made of soft PVC covers and soft back sides. You can use both sides of the product. The PVC side can provide a deeper level of coldness and the fabric side can provide a milder level of coldness. In addition to being washable, the mask's fabric is naturally hygienic and odor-free. Your cooling face mask can be used as often as you like.
- ✔️BUY WITH CONFIDENCE – Katty Loy cooling eye mask comes with a 1-year warranty. If you're not satisfied with your mask, please contact us freely and we will provide a replacement or full refund without worrying.
- Manufacturer: Katty Loy
- Model Number: ADE477DDG
- Part Number: ECM47
Katty Loy - Gel Eye Mask - Luxury Cooling Eye Mask for Hot Cold Therapy - Reusable Gel Mask Soothes Puffy Eyes & Dark Circles - Cold Eye Mask Relives Headaches, Migraines & Sinus Pain (1 Supplied)
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom and Germany to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
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